VoIP server software provider Global Convergence Solutions (GSC) helps VoIP retailers to automate least-cost routing (LCR) to improve overall VoIP call quality. Using LCR allows VoIP retailers like Vonage to use their purchasing power to route traffic, rewarding wholesale suppliers who deliver the best quality level and prices.

Over time, this has led to a marked improvement in the voice quality and pricing of VoIP service for consumers and businesses. GSC has developed an impressive customer base over the years, including companies like Vonage, One Communications and KDDI. The company is a pioneer in next-generation LCR technology, offering real-time decision-making to reduce the number of network hops on a particular call. Vendors are able to customize the software to route calls through vendors that offer specific margins and a detailed quality level. It responds dynamically to the current network state and adjusts in real-time to route around any performance obstacles.